Choosing the Right Email Solution for Your Business
For most of our small business clients, the Big Tuna email solution is a perfect fit. It’s reliable, straightforward, and works seamlessly across devices, browsers, and apps. Best of all, it’s cost-efficient—giving you dependable, no-frills email.
But every business is different. While OpenSRS covers the needs of the vast majority of our users, we occasionally see clients who require a more robust solution. These are the teams and individuals who:
- Work on massive group threads with 20, 30, 40+ replies.
- Exchange and revise multiple attachments, spreadsheets, and documents.
- Collaborate heavily with tools like Word Docs, Google Docs, Sheets, and shared drives.
In these cases, our system can sometimes feel limiting. It’s not that it doesn’t work—it’s that it isn’t always robust enough to keep up with this level of demand.
When to Consider Google or Outlook
If you find yourself running into these limits, it may be time to consider a premium email platform such as:
- Google Workspace (Gmail): Best for teams already using Google Docs, Sheets, and Drive.
- Microsoft Outlook (Microsoft 365): Ideal if your team relies on Office apps like Word, Excel, and Teams.
These services are built for high-volume communication and collaboration, with native integrations for the tools your business already depends on.
How We Can Help
If you decide to make the move, we can:
- Help you choose the best solution and advise on the migration.
- Ensure your email settings are correct for a smooth transition.
Please note: you’ll need to set up your Google or Microsoft account directly through the provider.
The Bottom Line
The Big Tuna email solution is fantastic for most small businesses—simple, affordable, and reliable. But for those with advanced needs, Google Workspace or Microsoft Outlook may be the better long-term fit. Whatever direction you choose, we’ll be here to make sure your email works the way you need it to.
